Is Jellow an intermediary?
No, we only link supply and demand. There is direct contact between the client and freelancers for an assignment. Our matchmaking software connects supply and demand in an efficient way. Actually, we offer the advantages of an intermediary, but without the disadvantages.
Which freelancers can you find via Jellow?
Jellow focuses on all independent entrepreneurs without personnel who provide services to companies or organizations based on temporary contracts, assignments or projects.
- Is Jellow an intermediary?
What does it cost to create an account on Jellow?
A Jellow account is completely free for freelancers. Clients pay for the use of the Jellow matchmaking software and/or services.
Am I immediately available to clients when I register with Jellow?
Yes! Provided you have filled in all your details after logging in and activated your account by clicking on the link in the activation mail. The clients in Jellow can find you and contact you directly for a nice freelance assignment.
Are my name/rate/profile/contact details visible to the public and/or the entire Jellow network?
Only employers with a paying Jellow 24/7 subscription can see your name and detailed profile information. Your contact details are only visible from the moment there has been a first contact (message or invitation assignment).
- What does it cost to create an account on Jellow?
Is Jellow GDPR compliant?
Jellow has done everything to manage and protect the data of its users in the way described in the GDPR. There's no "how to guide" so whether we have thought of everything is unfortunately not guaranteed with 100% certainty. If you are of the opinion that we have missed something, please let us know.
Can I change my personal details?
Yes you can, at any time! Once you are logged in, you can adjust your personal data in your profile. You can find and change your profile if you are logged in and if you click on your name at the top right. Then choose 'my account'. If you want a download of all the data we have stored, please contact us via +32 15 79 72 80 or send an email to email@example.com. We will then send a file containing all your data to the email address mentioned in your profile within 48 hours (on weekdays).
Who can see my personal data?
Jellow tries to store as little personal data as possible. The data we store from our users is needed to connect supply and demand in the freelance market as good as possible. Data is stored and used for that purpose only. Personal data of users are never shared with third parties other than with the contracted parties that ensure the correct completion of an assignment.
How can I delete my account?
To delete your account, click on your name at the top right and then click on 'settings'. At the bottom of this page you have the possibility to delete your entire account. ATTENTION when deleting your account, everything is removed from our database. Only those data that fall under the statutory retention obligation such as information about current and completed assignments will be retained in accordance with the statutory retention obligation.
Does Jellow have a Privacy Statement that is adapted to the GDPR?
Yes, we have! You can find these under the Privacy Statement in the General Terms and Conditions. It also states how we deal with cookies and what they are used for.
- Is Jellow GDPR compliant?